Last Updated: September 14, 2026
Welcome to My Lucky Turtle. These Terms & Conditions govern your use of MyLuckyTurtle.com and the information, links, products, and services presented through our website.
By using this website, you agree to these Terms & Conditions.
MyLuckyTurtle.com is operated by My Lucky Turtle LLC, a Georgia limited liability company.
Our website provides information about our business and products and may direct customers to third-party platforms where our products are offered for sale, including eBay and our Shopify-powered online store.
Products displayed or discussed on MyLuckyTurtle.com may be available for purchase through our eBay store, Shopify store, or other sales channels operated by My Lucky Turtle LLC.
Product availability, pricing, shipping, returns, payment processing, and other transaction-specific terms may vary depending on the platform through which a purchase is made.
When purchasing through eBay or another third-party marketplace, that platform's applicable terms and policies also apply to the transaction.
We make reasonable efforts to provide accurate product descriptions, photographs, measurements, pricing, and other information.
Colors and appearance may vary depending on lighting, photography, displays, and individual devices. Vintage, collectible, handmade, or unique items may have natural variations or signs of age that will be described to the best of our ability.
We reserve the right to correct errors or update product information when necessary.
Prices and product availability may change without notice.
An item displayed on MyLuckyTurtle.com may become unavailable if it is sold through another My Lucky Turtle sales channel before the website is updated.
Promotions, discounts, shipping offers, and prices may also differ between our website, Shopify store, and third-party marketplaces.
Shipping methods, delivery estimates, costs, and applicable free-shipping offers are provided on the sales platform where the purchase is completed.
Delivery dates are estimates unless expressly guaranteed by the applicable carrier or sales platform. My Lucky Turtle LLC is not responsible for delays caused by carriers, severe weather, incorrect customer-provided addresses, or circumstances outside our reasonable control.
Returns, refunds, exchanges, and cancellations are subject to the policy displayed on the sales channel through which the order was placed.
Customers purchasing through eBay should follow the return process provided through eBay. Customers purchasing through our Shopify-powered store should follow the return instructions provided by that store.
Nothing in these Terms limits any rights or remedies that cannot legally be limited under applicable law.
The My Lucky Turtle name, original logos, website content, graphics, photographs, written material, and other original brand materials are owned by or licensed to My Lucky Turtle LLC unless otherwise indicated.
You may not reproduce, distribute, modify, sell, or commercially use our original content without permission, except as permitted by applicable law.
Third-party trademarks, product names, artwork, and other intellectual property remain the property of their respective owners.
You agree not to misuse this website, interfere with its operation, attempt unauthorized access, introduce malicious software, or use the website for unlawful purposes.
We reserve the right to modify, suspend, or discontinue portions of the website when necessary.
MyLuckyTurtle.com may contain links to websites and services operated by third parties, including eBay and Shopify.
We are not responsible for the content, availability, security, or privacy practices of third-party websites. Your use of those websites is subject to their respective terms and policies.
We make reasonable efforts to keep MyLuckyTurtle.com accurate and available, but the website and its content are provided on an "as available" basis.
To the extent permitted by applicable law, My Lucky Turtle LLC makes no warranties regarding uninterrupted website availability or that all website information will always be completely error-free.
To the fullest extent permitted by applicable law, My Lucky Turtle LLC will not be liable for indirect, incidental, special, or consequential damages resulting from the use of, or inability to use, this website.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
We may update these Terms & Conditions periodically. Changes will be posted on this page with an updated revision date.
Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
These Terms & Conditions are governed by the laws of the State of Georgia, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Questions regarding these Terms & Conditions may be directed to:
My Lucky Turtle LLC
Georgia, United States
Email: myluckyturtle.llc@gmail.com
Website: MyLuckyTurtle.com
Last Updated: September 14, 2026
At My Lucky Turtle LLC, we want our customers to be happy with their purchases. Because our products may be sold through different sales platforms, return and refund procedures depend on where your purchase was completed.
If you purchased an item from the My Lucky Turtle eBay store, your order is subject to the return and refund policy displayed on the individual eBay listing at the time of purchase.
Return requests for eBay purchases should be initiated through eBay so that the request and any applicable refund can be properly processed through the platform.
If you purchased through our Shopify-powered My Lucky Turtle online store, the return and refund terms displayed on that store and applicable to your order will apply.
Please contact us if you experience a problem with your order. We will work with you to resolve legitimate order issues as quickly and fairly as possible.
If your order arrives damaged, defective, or you receive an incorrect item, please contact us promptly and provide your order information along with photographs when appropriate.
We will review the issue and work with you toward an appropriate resolution in accordance with the policies applicable to the sales platform where the purchase was made.
Unless an item is defective, damaged, incorrect, or otherwise covered by applicable law or platform policy, returned merchandise should generally be returned in the same condition in which it was received, including any included accessories or components.
Some products may not be eligible for return due to their condition, product type, hygiene considerations, customization, or other restrictions. Any such restrictions will be disclosed when applicable.
Approved refunds are generally issued through the original payment method and sales platform used for the purchase.
Processing times after a refund is issued may vary depending on the payment provider, financial institution, or sales platform.
Any responsibility for original or return shipping charges will be determined by the return policy applicable to the sales channel and the reason for the return.
We value our customers and want the opportunity to help if something isn't right with your purchase.
Please contact:
My Lucky Turtle LLC
Email: myluckyturtle.llc@gmail.com
Website: MyLuckyTurtle.com
We're so lucky you found us.